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Return Policy

 

Need to return something to us?

Cracked, Broken, or Otherwise Defective DVDs:

Better Basketball takes great pains to ensure that you receive your order in perfect condition, but in an extreme circumstance a DVD may arrive with shipping damage. If that is the case, BB will replace, at our expense, any defective, broken, or otherwise damaged DVD free of charge within 14 days of the date you, the customer, receive the product.

DVD Returns

If after receiving an order, you change your mind about Better Basketball, you may return any unopened (meaning its wrap is fully intact) DVDs to BB for a full refund minus the shipping fees. DVDs must be returned within 60 days of the original purchase date.

Why can I only return unopened DVDs?

As you have probably noticed, Better Basketball strives to give you, the customer, as much information as possible on the website to help you know exactly what you are getting with each Better Basketball DVD. On every product page you will find detailed chapter descriptions, a video trailer, pertinent testimonials, and a 3-5 minute video excerpt which gives you a window into actual video content. If those features have convinced you to buy the DVD, we are confident that you will not be disappointed.

Apparel Returns

Any BB Apparel can be returned for an exchange or a full refund (minus shipping fees) for any reason within 30 days. By the way, apparel ships in shrink wrap bags, but we know that you need to try apparel on to know whether you are happy with it. Open the wrap, try it on, wash it, try it on again, and if you aren’t happy with the fit, return it for a different size or a full refund of the purchase price.

 
 

 

 


  • Better Shooting

    Over 35,000 Copies Sold!
    Better Shooting
  • Testimonials

    See what people are saying!
    • ‘Rick’s attention to detail, knowledge of the game, and his encouragement played an important part in my son earning a scholarship to Kansas State University.’

      Laird Canby

    • ‘I just have to tell you, I love the Read & React. One layer was enough to raise offensive performance of the 7th graders I coach to a new level.’

      Christopher S. Ciaccio

    • ‘I just wanted to give you guys a lot of praise. Since getting your DVDs, my scoring increased from 4.5 a game to 22.7 a game!!’

      Kenny Robinson

    • ‘If you’re looking to develop an NBA caliber game, the Better Basketball DVDs are your answer!’

      Rodney Heard
      Director of Scouting for the Atlanta Hawks.

    • ‘What makes Coach Torbett so special is his ability to communicate. He keeps it simple. He changed my life as a basketball player’

      Bryant ‘XAN’ Stevenson

    • ‘I have tried a lot of training DVDs, but Coach Torbett breaks things down to the point of no failure. I went from averaging 10 pts a game to 20 pts per game.’

      Scott Bergner

    • ‘The Read & React System is the best tool for teaching kids not only how to play individually (habits) but also how to play together.’

      Coach John Wiley, Redmond WA

    • ‘Coach Torbett teaches the skills of the game in such a precise way, that even guys in my league can learn a lot from him.’

      Chauncey Billups
      5 Time NBA All Star

    • ‘The techniques on Better Shooting are awesome. I’ve used Rick Torbett’s shooting system for years because it works.’

      Ricky Radford
      National Champion AAU Coach

    • ‘I love the instructional DVDs. I played in HS and college, and thought I knew a lot, but I have never seen the game broken down before so completely and so simply.’

      Christopher Ciaccio

    • ‘Read & React takes the hap-hazzard bits and pieces I’ve been doing for 20 years and puts them into simple, understandable terms.’

      Coach Cameron Bruce

    • ‘The fact is, your R&R Offense is everything you said it would be – and then some! You’ve done it Rick!’

      Greg Coates

    • ‘The Read & React is everything I’ve been trying to teach for the past 7 years with the correct principles to make it happen. I’m now a R&R junkie.’

      John Loveless

  • Worldwide Sales

    Sold in 99 countries worldwide!
    Sold in 99 countries worldwide!